FAQ

FREQUENTLY ASKED QUESTIONS

1. Who are we?

We are a heated tobacco products brand with a factory of heat not burn products located in Batam, Indonesia.

2.What is HTP （heated tobacco product）？

A heated tobacco product (HTP) is a tobacco product that heats the tobacco at a lower temperature than conventional cigarettes. These products contain nicotine, which is a highly addictive chemical. The heat generates an aerosol or smoke to be inhaled from the tobacco, which contains nicotine and other chemicals.

3. What are our advantages?

We have a wide variety of sticks and different sticks with capsules that can meet the needs of different tastes of consumers.

We have the flexibility to create different flavors to adapt to the changes in the market.

Compared with other heat not burn sticks, we are more cost-effective.

4.What flavors of LEME Sticks are available?

LEME sticks have a variety of flavors, including original, strong original, mint, light mint, blueberry, lemon, coffee, mojito, grape, and orange+mint. Among them, blueberry, mojito and orange+mint are our capsule series.

5. How many puffs one stick can last?

It lasts about 14 puffs before you change to a new one.

6. Are LEME Sticks compatible with other devices?

Yes, LEME Sticks can work with all popular devices, like IQOS, LIL, JOUZ...

7. Can I be a regional agent?

To become an agent of the product area, you need to reach the MOQ, and the MOQ is different for different products. For more information, please contact us, and there will be specialized personnel to answer you.

8. Can you provide a sample?

Yes, we offer samples, but customers need to pay the shipping cost.

9. Is it possible to OEM my packing?

Yes, we offer OEM service for both heat sticks and heating devices.

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